Operations Assistant

SUMMARY

This position works under and reports to the Director of Operations. The position is responsible for meal deliveries and referral requests for the program. This is a part-time position from 9:00am-1:00pm Monday through Friday with 2 weeks paid vacation and 1 week paid sick leave.

PRIMARY DUTIES AND RESPONSIBILITIES

• Works under and reports to Director of Operations
• Verifies initial meal temperature upon delivery
• Helps pack meals in thermal bags for each route when needed
• Delivers meal routes when last minute volunteer changes occur
• Helps prepare route equipment for daily delivery
• Verifies and unloads frozen meals
• Returns referral phone calls and emails in timely manner
• Verifies eligibility standards for each referral
• Maintains a waiting list for eligible clients
• Initiates DAAS 101 form for each waiting list client
• Enters waiting list information into state ARMS system
• Verifies waiting list clients to ensure eligibility and need every 6 months

ADDITIONAL DUTIES AND RESPONSIBILITIES including but not limited to the following:

• Helps verify and prepare shelf stable meal boxes when needed
• Helps pack and verify meals into hot meal holding cabinet as needed
• Other duties as assigned

QUALIFICATIONS

This individual must have excellent people and communication skills. Strong knowledge of Microsoft Office and Internet experience is needed. Also, general knowledge of office procedures and attention to detail is important. This individual must be able to relate positively to other staff members and volunteers including business and nonprofit community leaders and individuals. An associate or bachelor’s degree is preferred, but experience may be substituted for education. This individual must also be able to lift coolers and help load them into volunteers’ vehicles, and should be able to lift boxes of donations and other items up to 20 lbs.